Elaya Hotel Vienna City West offers double rooms in 'standard' and 'superior' categories. Superior rooms include a balcony overlooking the green inner courtyard. Rooms feature air conditioning, a safe deposit box, and a private bathroom with a bath and shower. Some rooms have a large double bed or two single beds, a desk, and soundproofed windows.
Near Mariahilfer Strasse
The hotel is steps from Mariahilfer Strasse, Vienna's main shopping street, lined with stores like Urban Outfitters and cafes. The Zieglergasse U-Bahn station is a 5-minute walk, connecting directly to St. Stephen's Cathedral and the Hofburg in the 1st district.
Inner Courtyard Retreat
A green inner courtyard with sun loungers provides a quiet space to relax. The 50-meter-high flak tower in nearby Esterhazy Park houses an Aqua Terra Zoo, a 10-minute walk away.
Business and Transport Links
Meeting rooms with full equipment are available for business travelers. The hotel is a 1-stop U-Bahn ride from Wien Mitte, with direct connections to Vienna International Airport. Reception operates 24/7.
Local Landmarks Nearby
The Hofmobiliendepot museum, showcasing imperial furniture, is 500 meters away. The Secession building, Leopold Museum, and Schoenbrunn Palace are within 2.5 km. The Wienzeilenhaeuser by Otto Wagner, known for their artistic design, are a short walk from the hotel.
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From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
I had a pleasant stay at the hotel with clean and spacious rooms. The service was friendly overall, but some aspects could be more helpful. The location was convenient and safe, although not very close to major attractions. The dining experience offered a good variety of dishes at a reasonable price.
Rooms
8.0
The rooms were clean and spacious, pretty much what the pictures show.
Service
7.0
The staff was friendly, and I appreciated the free coffee in the room and at reception.
Location
7.0
The hotel is in a convenient and safe neighborhood, not far from the metro station and railway/bus station.
Dining
8.0
The dining options were good with a nice selection of dishes at a reasonable price.
Facilities
7.0
The facilities were satisfactory and met my basic needs.
Charles
United States,
February
2024
7.0/10
This hotel has its ups and downs. On the plus side, the service is top-notch, with helpful staff and great assistance. However, the rooms were a bit noisy, not the cleanest, but well-equipped. The location is excellent, with easy access to the shopping street and metro, although a bit far from the heart of Vienna. The dining experience may not be the best, but the grilled meat option is noteworthy.
Rooms
6.0
The rooms were pretty well equipped, but noisy and not very clean.
Service
9.0
The service here is amazing. The staff is serious, helpful, and goes above and beyond to assist every customer.
Location
8.0
The hotel is excellently located near the shopping street and metro, offering easy access to different areas of the city.
Dining
5.0
The dining experience was not the best, but the grilled meat option stands out.
Facilities
The hotel offers a 'city pass' for public transport and has various amenities like housekeeping and pet amenities.
Allen
United States,
December
2023
7.8/10
I had a pleasant stay at this hotel with clean and spacious rooms that matched the pictures. The service was exceptional, with extremely nice and helpful staff, and the location was great for both tourists and business travelers, not far from the metro. The dining experience was good with a nice variety of choices and the facilities were well-maintained.
Rooms
8.0
The rooms were cosy and spacious, very comfortable and pretty much what the pictures show. They were clean and spacious.
Service
9.0
The staff was extremely nice and helpful, making my stay very enjoyable. The possibility of having a parking place in the garage was excellent.
Location
7.0
The hotel is in a great location, especially for both tourists and business purposes. It's not excellent but close to the metro and the staff, especially Dragana, were all great.
Dining
7.0
The dining experience was good with a large variety of choices. The only downside was that it was very crowded on some days and lacked daily variation.
Facilities
8.0
The hotel offers good facilities with helpful staff. I found everything I needed during my stay.
John
United States,
September
2023
7.6/10
My stay at this hotel was overall pleasant. The rooms, resembling an English Premier Inn, were a bit of a mixed bag. While some were nice, one facing a street was a bit depressing, which wasn't the best start to my vacation. The service was friendly and helpful, though some staff members weren't very fluent in English. The location, near the metro and railway stations, was convenient for exploring the city, but there were some concerns about safety in the neighborhood. The dining experience offered a good selection of food, but the coffee machine was comically slow. Despite some drawbacks, the hotel's facilities were decent.
Rooms
7.0
The rooms, reminiscent of an English Premier Inn, varied in quality. One room facing the street was disappointing, casting a shadow on my vacation mood.
Service
8.0
The service was pleasant and accommodating, although some staff members struggled with English.
Location
7.0
Dining
8.0
The dining experience was overall satisfactory with a good variety of food options, but the slow coffee machine was a source of amusement among guests.
Facilities
The hotel's facilities were decent, serving the basic needs of guests.
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